Website Terms & Conditions

Important Notes - 

In using this website and/or in placing an order either through our website, or by telephone, it is expressley implied that you, the customer, have read and understood and agree to all of the Terms and Conditions herein and that you comply with all of the following:

1. You are over 18 years of age.

2. You intend to posess any antique arm purchased purely for collection or display, (only to be fired in the event that the requisite licences have been acquired in the country of destination and that you do so at your own risk).

3. That, if you are a resident of the UK, you are NOT a prohibited person excluded from owning any antique firearm by virtue of the amendment to Section 21, relating to prohibited persons which extends the definition of a prohibited person to include persons with suspended sentences of three months or more.

All items are classified as Antique in the UK and Northern Ireland as they are exempt under section 58 (2) of the 1968 Firearms Act to be held as a curiosity or ornament.  As such no certificate is required for ownership in the UK or Northern Ireland provided they are held as the afore-mentioned.

These historical pieces are being sold strictly as a curio or ornament for historical significance or value. We do not recommend the use or firing of any weapons sold.

Obsolete Calibres
In respect of all items in our obsolete calibre section, all UK Purchasers are required to complete our online Antique Weapon Declaration Form. Whilst it is not a legal requirement to complete this form it has been created for your security and ours. The form is simple and easy to complete and asks Customers to simply confirm that they comply with the above 1, 2, 3. Please follow this link to complete the form: Antique Weapon Purchase Declaration Form

Please make sure the e-mail address you provide to us is correct and working as all order confirmations are sent to that e-mail address.
Any contracts or agreements formed between you and us by means of this web site shall be governed and construed according to French law and any disputes or proceedings shall be subject to the exclusive jurisdiction of the French courts.
Please note that:
While we try to ensure that all details (including prices) displayed on this web site are correct and up to date, we cannot be held responsible for their accuracy. You must ensure that, prior to placing an order, and upon receipt of your order, you have checked all relevant details about the products you have selected and that they comply in all respects with your expectations and laws current in the country in which you reside, as their relevant details may have changed since you last visited this online store.
All products displayed on this web site are subject to availability.
Your payment card will be debited once we have confirmed that the item(s) is in stock.
No statement on this online store site shall be deemed to affect the statutory rights of a consumer which cannot be excluded or restricted by law.

Payment
Payment will be accepted using the online secure server or by telephone providing credit or debit card details.  Payment processing is subject to fraud screening so please ensure that the correct billing address is provided.  Payment by cheque, bankers draft or bank transfer is also acceptable by prior arrangement.

Delivery
We do our best to ensure that all items are packaged securely before leaving our premises.  All items are covered for damage by a standard 'Goods in transit' insurance and are sent using a registered and trackable service for both international and domestic packages from our base in France.  In the unlikely event that your purchase is delivered damaged it is of the utmost importance that you advise the Courier that the parcel/content is damaged and only accept it provided it has been signed for as such.  If a parcel is signed for 'in good condition' and it is later found that the contents is damaged the 'Goods in transit' insurance will not be valid and we will be unable to issue a refund.

In the extremely rare event that any order is lost in transit  (this does not apply to customs seizures or goods lost whilst seized or goods returned having been refused customs clearance or returned for any other reason) we will undertake to provide a full refund for goods purchased after the expiration of 90 days from the date of order, therefore allowing sufficient time to ascertain the whereabouts of the goods.

The EU Freedom of Movement of Goods Act allows any unlicenced goods to be sent freely between member states without the requirement for the payment of Customs charges, however, it is the responsibility of the purchaser to ensure that any such duties are paid for in the destination country. This does not apply to UK customers.

BREXIT - Customs clearance (UK):

In short we are an EU based company.  In buying from our website you agree that

1.  There are no return of goods for whatever reason.

2. If items are seized, lost in transit, damaged or innapropriate VAT rates applied the loss is entirely your own.

3.  All negotiations with customs authorities or couriers are soley the responsibility of the purchaser.

In addition:

Goods destined for the UK are shipped from our store in the EU will be subject to customs checks on leaving the country of origin and on entering the UK. Since 1 January 2021, all goods are subject to VAT at the rate as it applies to the purchased item(s) and also may be subject to other duties deemed applicable by the delivery agent.  Customs checks may take only a matter of days, however, in some cases they may take many weeks.

The customer is responsible in all cases for the payment of all duties and tax. Any items refused clearance by customs and subsequently returned to us remain the property of the purchaser until they are received at our address, in the condition in which sent, and a refund will be processed. Similarly any item returned to us as refused or unsigned for by the purchaser will be deemed to be the purchasers responsibility until received by us in the condition in which they were sent.  We suggest you may wish to use a suitably insured and traceable service when returning items. 

Goods lost in their return to us are wholly the responsibility of the purchaser and in such cases no refund will be given in whole or part.  Given the nature of the goods we sell, they can frequently be the subject of additional Customs checks which may cause some long delays. No refunds will be made whilst goods are being assessed/controled by customs authorities whether within the EU or UK. Similarly no refunds will be given until it becomes clear that the goods, for whatever reason, are lost and a refund will only be given after a successful claim by ROA on their goods in transit insurance policy.  This may take a considerable amount of time. If no successful claim can be made no refund will be given.  Any good seized within the UK are the purchasers responsibility in all cases and it is for the purchaser to arrange their release if necessary to a UK RFD or similar qualified person and the purchasers responsibility to conduct all negotiations with UK Border Control.  All costs incurred therein are the responsibility of the purchaser. In the event that the goods are seized permenantly or lost while in customs the loss is wholly that of the purchaser and no refund will be given.

It is the purchasers' responsibility to ensure that they comply fully with all licencing and importation requirements (Import Permits) relevant to the destination country. It is also the purchasers' responsibility to deal with all negotiations, payments, charges required by the Customs control in the destination country. No refunds will be given for goods seized by Customs and no negotiations will be entered into by ROA Antique Arms with UK Customs Authorities.

Please note: Depending on the destination country customs checks frequently take between 4 and 8 weeks and in some instances longer. No refund will be given while items are being scrutinized or controlled under any circumstances.

We will deliver to the cardholder's address or an alternative address given by the purchase.  Tracking details are available upon request.  Courier services undertake to deliver to a specified address, not to a person.  In the case of multi-occupancy at the delivery address it is the purchaser's responsibility to ensure that arrangements are made with any other occupants to take receipt of the package as the item(s) become the responsibility of the purchaser once signed for even iof the signatory is not the purchaser or his/her agent.

It is the responsibility of the receiver of the parcel to ensure, PRIOR TO TAKING RECEIPT AND SIGNING, that the parcel is in good condition, undamaged, and that the security tape has not been removed, damaged or in any way tampered with. If in doubt, the receiver must signal an anomolie with the courier and either refuse to take receipt or sign as damaged goods. No refunds will be given for damaged goods or items missing which have been signed for.

Returns 

Exclusions:

Items sent to non EU countries.  There are no returns on items sent to the UK.

Items which appear in our Restoration Section or with declared defects are sold as seen. These pieces may not function or have damage or parts missing and they are excluded from our returns policy.
Sale items or items which have been subject to a negotiated discount off the listed price, including where the shipping cost has been included in the purchase price, are excluded from our returns policy.

Where we purchase items directly from third parties at customers request these items are excluded from our returns policy.  Customers should fully appraise themselves of the suitability and condition of such items before making a request that these items are purchased on their behalf.  If a down-payment of deposit has been taken or the entire purchase price has been made this amount will be forfit should the customer change his/her mind before delivery.

In all other cases, if for any reason you are unhappy with your purchase, goods may be returned (at the discretion of the vendor) in their original condition, for refund or exchange within 14 days of receipt. Please contact us prior to returning goods. An administration charge of £15 will be incurred in all cases of refund or exchange.

Please note that in return of goods customers will be required to pay the full cost of outgoing and incoming shipping including packaging and insurance regardless of whether this was included in the initial sale price. All items must be returned using a trackable and insured service and refunds will not be given until the item is received in the condition in which it was sent.  It is the purchaser's responsibility to purchase insurance for the returned item and to ensure that the postal service/courier which they use is prepared to transport antique weapons.  The purchaser will be responsible for dealing with all customs control/negotiation and fees where applicable in respect of the returned goods. All items should be returned in their original packaging wherever possible and include all documentation sent, including deactivation certificates where appropriate.  Items lost in the post or seized by customs control on return are soley the responsibility of the purchaser and no refund will be given until the goods are received at our return address (available on request)>

Forgeries

In the event of a dispute regarding the authenticity of an item, the Purchaser must, within three months of the date of purchase, provide to the Vendor with written facts which constitue the nature of the dispute.  Upon receipt, the Vendor, will investigate the claim and may rescind the sale provided that:

1. The item is returned in the same condition as at the time of purchase.
2. Written proof of the forgery accompanies the item and the buyer demonstrates to the reasonable satisfaction of the vendor that in light of the description on the web-site the item is a deliberate forgery.
3. The general opinion of scholars and experts at the time of the sale would have indicated the item was a deliberate forgery.
4. The benefit of the condition is not assigned.

Disputes outside the three month warrantee period are excluded and all item retained by the purchaser  beyond this period the purchaser is deemed to be satisfied as to their authenticity.

Condition
Every care is taken to photograph and describe items fully to reflect their condition. All the items that we sell are antique items and as such have age and in some cases are hundreds of years old. We endeavour to describe all major defects and faults although there will be faults of lesser significance such as scratches, wear, abrasions, dents, deformities, corrosion and losses etc which can not within the confines of reasonableness be listed individually. It is assumed for the purposes of this website that purchasers have studied the photographs and statements of condition and if necessary purchasers can arrange to view the items here at our premises to assure themselves of condition. If purchasers are in any doubt as to the condition of any item they are freely available to ask for further clarification or assurance by way of photographic images or condition reports. If purchasers are unsure as to condition or have reservations then they should not purchase the items. No refunds will be made in respect of defects or condition where they were already noted or where these defects/condition are consistent with the age of the item concerned.

Privacy and Data Protection

ROA Antique Arms will use the information you provide through our website and sign-up forms to be in touch with you and to provide updates and marketing. 

If you no longer wish to receive our email or Newsletter you can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at info@roaantiquearms.co.uk or telephone: +44(0)1223 968684. We will treat your information with respect. By clicking on the 'Subscribe' button on our website or email sign-up form, you agree that we may process your information in accordance with these terms which reflet the changes to data laws in the EU and UK (GDPR) taking place on 25 May 2018.

We use MailChimp and MadMimi as our marketing automation platforms and by 'Subscribing' to our sign-up forms you are acknowledging that the information you provide will be transferred to them for processing in accordance with their privacy policies and terms and conditions. (see links: MailChimp - MadMimi).

About us:
The information you provide on this online store will be held by ROA Antique Arms and not by any third parties.
Use of your information:
The information you provide on this site may be held and used by us for any of the following purposes: order processing, administration of customers' orders and/or accounts, dealing with enquiries or complaints, crime and fraud prevention, marketing our products and services generally or (subject to any objection or preference you may indicate when submitting your personal details to us via this Web site) for sending information to you about our products from time to time.
Disclosures of your information:
We will not disclose your information to any other. We may disclose your information to law enforcement agencies in relation to enquiries concerning the prevention and detection of fraud or crime or the apprehension or prosecution of offenders or as may be required by law or legal proceedings.

Copyright and trademark statement
a. The material on this site is owned by ROA Antique Arms International or its licensors.
b. You may read, print and download it for private use only.
c. You may not copy it without our permission.
d. Use of this site is subject to our terms and conditions of use.

ROA Antique Arms is a trading name of the Davies Partnership Registered in France, SIRET 83252072000018, France.